Last updated: 20 July 2026
Who we are
This website is operated by PithPlanet, based in Omalur, Salem, Tamil Nadu, India. Our website address is: https://pithplanet.com. PithPlanet sells coco pith and related coconut-fibre products.
What personal data we collect and why
When you place an order, we collect your name, billing and shipping address, email address, phone number, and order details. This information is used to process and deliver your order, communicate with you about your order, and comply with legal and tax obligations.
When you browse our store, cookies are used to keep track of items in your cart and to remember your session while you shop. If you create an account, we store the name, address, and contact information you provide, which you can view and edit at any time from your account.
Payments
We accept payments through Razorpay. When you make a purchase, your payment details are entered directly into Razorpay’s secure payment system and are not stored on our servers. Please see Razorpay’s own privacy policy for details on how they handle your payment information.
Who we share your data with
We share order information with our payment processor (Razorpay) to process payments, and with shipping/courier partners to deliver your order. We do not sell your personal data to third parties.
How long we retain your data
If you place an order, we retain your order details for as long as needed for accounting, tax, and legal purposes. Account information is retained for as long as your account remains active.
Your rights over your data
You can request to see, correct, or delete the personal data we hold about you, including any data you have provided to us. Contact us using the details on our Contact page to make such a request.
Contact information
For privacy-related questions, please reach us through the contact details listed on our Contact page.